Operations Manager

The Baileys Hotel London is currently seeking a passionate Operations Manager. The ideal candidate will oversee day-to-day operations as this is an exciting role which will impact and influence key decisions and strategies within the business going forward.

At Millennium Hotels & Resorts we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

Key Information

• Salary: £Competitive
• Working hours: 40 hrs weekly
• Address: The Baileys Hotel London, SW7 4QH

Key Responsibilities

• Manage the daily operations of the hotel ensuring that the team deliver great hospitality in a warm and friendly environment
• Monitor and review customer feedback and Mystery guest reports to ensure that we learn from the feedback, generate ideas to implement and mak...