Operations Manager Moxy York

Operations Manager (Assistant Captain) – Moxy York

This position is based on a full time contract.

We’re looking for someone who doesn’t just manage from behind a screen. This is a hands‑on leadership role where you’ll live and breathe the MOXY vibe – rolling up your sleeves, jumping on the floor with your team, and setting the pace from the front. Whether it’s handling a guest complaint, working the bar, or clearing a table during a busy breakfast, you’re the one leading by example. If you’re the kind of person who thrives in the buzz of the lobby, not the silence of the back office – we want to meet you.

Main Tasks and responsibilities

• Supports the General Manager in all aspects of the management of the hotel
• Customer service, guest relations and creating positive guest experiences
• Recruits and develops a team that delivers excellent service the Moxy way
• Ensure a profitable hotel operation in line with company goal...