Operations Officer II in Toronto

Join a leading financial institution as an Operations Officer II in a hybrid role based in Toronto. This position emphasizes operational support and enhancing customer experience within a dynamic team environment.
Our client, a prominent financial institution, seeks an Operations Officer II for a 6-month contract with potential extension. The ideal candidate will manage general and specialized transactions, providing critical support to maintain operational effectiveness and meet service goals. Expect to actively contribute to customer satisfaction and identify process improvements within banking operations.
Key Responsibilities:
• Provide operational support and ensure process compliance
• Maintain operational effectiveness with partner relationships
• Handle customer issues using established resolution processes
• Identify areas for process improvement and risk
• Participate in audits and adhere to guidelines
Requirements:
• University degree in business or...