Operations & Performance Improvement Lead

Supervising and training employees

Implementing processes to reduce costs

Analyzing and reporting on performance

Oversee efficiency of operational processes

Participate in strategic planning and goal-setting for various business functions, including IT and customer support

Analyze business requirements and customer needs

Research methods to improve operations and reduce costs

Monitor and report on department performance

Provide administrative support (e.g. updating inventory)

Ensure compliance with company policies and regulation