Operations Supervisor: Lead & Develop High-Impact Team

Teleperformance is seeking an experienced Operations Supervisor to manage and develop a team in Cape Town. The successful candidate will evaluate performance reports, conduct daily meetings, and ensure quality standards are maintained. Responsibilities include nurturing agent strengths, managing team performance, and implementing personal development plans. Applicants must have at least 2 years of supervisory experience in a BPO environment and be open to working US/Shifted hours.
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