Operations Supervisor - Mandarin- KL (Social Media)

Qualifications

• Team Management: Possess excellent team leadership skills, be able to effectively manage, train, and motivate the review team, allocate tasks reasonably, and improve the overall performance of the team.
• Data Analysis: Be proficient in data analysis skills, be able to identify problems and trends in the review business through data, and provide a basis for optimizing operation strategies. For example, adjust the review process and personnel allocation based on data such as review timeliness and violation rate.
• Communication and Collaboration: Have good cross‑departmental communication and collaboration skills, and work closely with technology, product, and legal departments to jointly promote the construction of the platform's content ecosystem and business development.
• Able to converse in Mandarin and English .

Responsibilities

• Oversee and supervise a team of agents.
• Atte...