Operations Team Leader (Clearance) - Noi Bai

FedEx · Hanoi, Hanoi, Vietnam

Location

Hanoi

Job Type

Full Time

Posted

June 23, 2026

Job Description

Service Assurance; Customer Service; Admin & Support; On Road; Handling; Dispatch; Pick Up & Delivery; Quality Management; Network Control; Road Linehaul (Transport Scheduling, Fleet Management); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Dangerous Goods;
 What you will do 
Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.
Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.
Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly.
Lead team to handle smoothly customs clearance procedure of IB & OB shipments daily to meet KPI (OTC – on time clearance)
Work with Customs officer to settle issues (if any) relating to customs clearance progress
Im...
        

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