Operations Technician 2 - Swing Shift (Hiring Immediately)

TPA1-A, 9310 FLORIDA PALM DR, TAMPA, FL 33619, USA Responsibilities Work directly with colocation customers to isolate and troubleshoot issues as necessary. Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center. Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45). Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks. Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers. Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team. Follow all global policies and procedures. Effectively escalates events in a timely manner to the appropriate team. Perform and execute installati...