Order & Logistics Customer Experience Specialist

A leading coffee and tea company in Johor Bahru is seeking a Customer Service Specialist to optimize order processing and customer satisfaction. You will handle customer inquiries, complaints, and logistics coordination while maintaining accurate records. The ideal candidate has a diploma or degree and 2-5 years of experience in a customer service role in an FMCG environment, alongside detailed knowledge of SAP systems. Join a passionate team that values innovation and quality service.
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