Order Management Associates (Night Shift) - Portuguese Speaker

Customer Service Representative

The Customer Service Representative is responsible for direct communication with customers and various departments within the business to support end-to-end customer order management. This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Petaling Jaya, Malaysia, yet will work with a team based in Brazil.

In This Role, You Will Have The Opportunity To

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements.
• Gain and apply foundational knowledge of compliance and commercial operations.

The Essential Requirements Of The Job Include

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, ...