Order Management Lead: KPI Coach & Client Champion (Taguig)

A recruitment agency is seeking an Order Management - Operational Lead in Taguig. The ideal candidate must have 2-3 years of team leadership experience in a BPO environment and possess strong communication and people management skills. Responsibilities include managing orders, analyzing customer data, and ensuring a positive customer experience. This role requires willingness to work flexible hours including nights and weekends.
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