Order Management Representative German / Dutch speaking

Applied Medical · Amersfoort, Utrecht, Netherlands

Location

Amersfoort

Job Type

Full-time

Posted

June 20, 2026

Job Description

Responsibilities
Answer incoming phone calls and emails from customers regarding shipments and invoices
Process and manage in SAP the daily customer order flow coming in through different channels ( EDI, email, Esker, fax, phone)
Collect and analyze delivery reports from logistic service providers
Communicate with internal departments including Warehouse, Finance, Master Data, and Credit Control to investigate and resolve customer disputes
Follow Standard Operating Procedures (SOP) and Quality Processes

What you bring

Fluent oral and written communication skills in English, German and / or Dutch, Polish is a plus
1-3 years of relevant experience in a similar (Customer Service) position
Good knowledge of MS Office and Windows-based computer applications
Experience with SAP is preferred
Excellent administrative and communicative skills

What we offer

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