Location
subang jaya
Job Type
Full-time
Posted
June 04, 2026
Job Description
Responsibilities
- Execute Spare Part and Service Order Processing for the Southeast Asia region.
- Arrange and coordinate freight deliveries with 3PL partners from vendor to customer via courier, sea freight, air freight, or local trucking.
- Provide customer service support to internal teams and direct customers, addressing inquiries promptly.
- Follow up on account receivable to maintain strong credit performance.
- Manage trade instruments and shipping documents, including D/P, D/A, Letter of Credits, prepayment and credit terms.
- Oversee and manage the return-of-material process.
- Address customer feedback, complaints and requests for service remedies.
- Perform additional duties and responsibilities as business needs evolve.
- Provide efficient and effective Customer Service to internal and external Customers.
- Responsible for Southeast Asia region order processing and shipping arrangement. <...