OSA Support Technician

Deluxe · United States, Ohio, United States

Location

United States

Job Type

Full time

Posted

June 16, 2026

Job Description

Job
OSA Support Technician
Description
OSA Support Technician
SUMMARY
The Customer Support Technician provides technical support for our client and theater exhibitor partners to ensure sites and their cinema screens have the required content and playlists to deliver advertising campaigns and other ‘pre-show’ content to movie theater patrons. 
RESPONSIBILITIES
In a team environment perform monitoring of site systems and perform technical troubleshooting to ensure content is played as scheduled. 
Develop understanding and use of site hardware and associated server and screen player software components.
Contribute to knowledgebase and troubleshooting processes, training, and maintain documentation of standard operating procedures.
Manage end-to-end incident resolution and repair transactions.
Perform outbound calls as needed to sample, track and document select advertisi...
        

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