Outpatient Administrator (Casual)

Location: Wellington Regional Hospital. Contract: Casual.

About the Role

We are seeking a Patient Administrator who supports a patient's journey from referral to a CCDHB treatment provider, right through to discharge. The role is based in the Wellington Hospital but supports all three sites in the Capital & Coast District Health Board on a roster Monday - Friday, working up to 40 hours per week between 7:30 and 17:30.

Responsibilities

• Provide quality, customer‑focused reception services to patients attending clinics and responding to phone enquiries.
• Liaise with clinical teams and strengthen both clinical and non‑clinical relationships to deliver the best patient journey.
• Maintain the smooth running of services, ensuring booking protocols are followed and adhered to in order to keep waiting times to a minimum.
• Review patient information recorded in the Patient Management System.
• Follow up with services for p...