Outside Repair Coordinator

Responsibilities

: Using multiple systems while interacting with vendors and Penske shops, this position will perform some or all of the following: • Ensuring timely repair appointment scheduling & follow-up with vendors and shops and provide daily status update at unit level to the locations • Setup and coordination of unit transportation to vendor and back to Penske (hike/tow) • Strong attention to detail when building repair orders in ServiceNet to accurately reflect jobs in process (requires knowledge of job component codes) and accurately update of parts and labor costs at a job level • Full review of labor times, labor rates and parts costs for all repair orders under $1,000. Verify and discuss any exception items on invoices with vendors (requires basic technical knowledge of truck repairs) • Escalation of all repair orders greater than $1,000 to Major Repair Specialist • Upload of all relative repair images (estimates, invoices and communications with vendors) • Timely f...