Parcel Claims Investigator & Dispute Specialist

A logistics company in the Philippines is seeking a Claims Investigation Associate to focus on investigating claims related to lost, delayed, or damaged parcels. The ideal candidate will be detail-oriented, organized, and able to handle sensitive cases objectively. Responsibilities include documenting findings, reviewing shipment records, and coordinating with internal teams to improve service standards. This full-time position offers a vital role in ensuring accountability in claims processing.
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