Part-Time Fashion Consultant, Kids Around - Dubai Mall (Emiratisation)

Chalhoub Group brings together over 16,000 professionals and operates more than 950 stores across the Middle East and LATAM, delivering innovative luxury experiences for more than 400 international brands.

What You’ll Be Doing

• Collect data on customer behaviour, top sellers and slow movers to provide input for business reviews.
• Drive client relationships within an omni‑channel approach.
• Provide pre‑buying feedback on products.
• Drive eNPS through people‑experience initiatives and culture.
• Ensure adherence to VM guidelines and standard operating procedures (SOPs).
• Manage click and collect within SLAs.
• Capture customer data in line with marketing team requirements.
• Promote the loyalty program (MUSE) and stay up‑to‑date with app offerings.
• Support in‑store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive se...