Part-Time IT Incident Technician - Deskside & Asset Support

Sharp Brains is seeking an IT Incident Technician to manage and resolve technical issues within the organization’s IT environment. The role includes logging incidents, diagnosing problems, and maintaining IT asset inventory in ServiceNow.

Applicants should have at least 3 years of experience in desktops support, strong troubleshooting skills, and familiarity with Windows and Mac systems. This part-time role primarily works in the office with some flexibility during critical incidents.