PART TIME/ONSITE In Boulder IT Support Specialist

Description

Our client is seeking a part-time, onsite Tier 1 IT Support Specialist in Boulder, CO to serve as the primary point of contact for local IT support as the company transitions responsibilities from its closing San Francisco office.

This individual will support 30 onsite employees and contribute to a broader employee base (200 users) by handling hardware, software, and user access issues.

Key responsibilities include:

•Acting as first-line IT support for tickets, walk-ups, and remote employees

• Troubleshooting common hardware, software, and access issues

• Supporting MacOS (primary), Windows, and Chromebook environments

• Managing user accounts (Entra ID, Google Workspace)

• Performing onboarding/offboarding and device provisioning

• Troubleshooting printers, Wi-Fi, and network connectivity

• Managing endpoints using Microsoft Intune

• Documenting all work and escalating complex issues appropriately<...