Parts Advisor

Overview

TrustFord, the largest Ford dealership in Europe, is seeking a Parts Advisor for its PartsPlus Distribution Centre. The role involves receiving and processing telephone and internet orders, managing customer accounts, and coordinating with other departments to ensure smooth operations.

Responsibilities

• Handle incoming telephone and internet orders accurately and efficiently.
• Manage customer accounts and maintain up-to-date records.
• Collaborate with other departments to resolve issues and support seamless order processing.

Qualifications and Requirements

• Previous experience as a Parts Advisor or in a sales/customer‑service environment.
• Excellent communication skills and a courteous, professional manner.
• Strong numeracy and literacy skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience using telephone and internet order ma...