Parts Coordinator

The Parts Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing quotes, coordinating with Engineering and Procurement for pricing and availability, ensuring customer information is registered in the system, and following up with prospects. The flow also outlines steps for obtaining approvals, confirming orders, and collaborating with other departments to ensure seamless order fulfillment, from PO processing to parts shipment and invoicing.

Duties & Responsibilities:

• Evaluate the company’s position in the rail/transit parts supply market and provide feedback to top management.
• Maintain and update customer information in the system.
• Develop strategies to expand market presence.
• Evaluate existing suppliers and source new ones for parts.
• Review, assess, and process customer inquiries for parts.
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