Passenger Service Lead

Menzies Aviation · Edinburgh, Scotland, United Kingdom

Location
Edinburgh
Job Type
Full time
Posted
June 23, 2026

Job Description

Job Details

Description

Overview


People. Passion. Pride. This is what has driven our teams since 1833.


Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.


But at the heart of our business is our people.

Role Purpose


As a Passenger Service Lead, under limited supervision, you will operate as a team member while actively assisting other staff members in their duties. Your focus will be on ensuring quality customer service is delivered to all passengers, while maintaining the policies, standards, and safety requirements of both the client airlines and the Company. You will also serve as a backup to the Supervisor when needed. 


This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

What...

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