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Pathology Receptionist

Hampshire Hospitals NHS · Basingstoke, England, United Kingdom

Location
Basingstoke
Job Type
Part time
Posted
June 27, 2026

Job Description

Job overview

To answer phone calls for appointments and general enquiries efficiently to support patients to use the phlebotomy service.


To welcome patients, visitors and couriers to the Pathology Department at Basingstoke hospital, especially those attending for blood test, and signpost and troubleshoot, ensuring high levels of customer care and satisfaction.


To manage couriers, pick up and deliveries by informing the relevant Pathology staff of their arrival.


Applicants must be able to work 12:00-17:00 Mon-Fri

Main duties of the job

  • Booking phone appointments for patients

  • Assisting visitors, couriers and patients attending the department

  • Attending the admin team meetings to discuss service improvement

  • This job requires good customer service and communication skills aswell as the ability to multi-task and prioritise work

    • Working for our organisati...

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