Patient Access Assistant I - Greencastle Ortho - Days

WellSpan Health · Greencastle, PA, United States

Location
Greencastle
Job Type
Full-time
Posted
June 25, 2026

Job Description

Full time (40 hours weekly)
Monday-Friday dayshift

**General Summary**

Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of their duties.

**Duties and Responsibilities**

**Essential Functions:**

+ Conducts patient interview to collect accurate financial, biographic and demographic information for patient visits.
+ Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverages and requirements for precertification/preauthorization, as applicable.
+ Collects and reviews registrations to ensure accurate financial and demographic information has been obtained and properly entered into appropriate information systems.
+ Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization f...

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