Patient Access Associate

Job Summary:
Ensures smooth patient flow and proper registration for all services provided throughout Patient Access including Inpatient, ED, Ambulatory clinic registration, Lab, Radiology, Convenience Care, PAH, and Infusion procedures.


- Interviews patients to complete registration process to obtain demographics and financial information.
- Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer to collect and/or offer payment plan or financial assistance. Copay collection.
- Registration WQ monitoring, quality review and support.
- Claim edit, & Account level WQ resolution
- Will act as a liaison between patients and internal departments
Minimum Qualifications:
Associate's degree and two (2) years of related patient financial/insurance/registration experience in healthcare related setting or equivalent combination of education and exp...