Patient Access Representative - ER; 0.7 FTE; Day Shift

Meriter-UnityPoint Health · Madison, WI, United States

Location
Madison
Job Type
Full-time
Posted
June 27, 2026

Job Description

16472BRDepartment Name:HSP Patient Registration Location:Meriter Hospital Job Description: Schedule: Week 1: Mon/Tue/Wed/Sat 6a-2:30p. Week 2: Sun/Thurs/Fri 6a-2:30p.
We’re seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. This role plays a key role in patient admission, registration, insurance verification, and scheduling, ensuring every interaction is efficient and compliant with financial and insurance requirements.

Key Responsibilities & Skills:

Accurately collect, analyze, and record demographic, insurance, financial, and clinical data in the system, ensuring all required documentation is complete


Maintain strong knowledge of insurance plans and verification processes


Answer and route phone calls professionally; take accurate messages


Educate patients on financial obligations, including point of service (POS) collections and estimate...

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