Patient Access Representative - Evenings | Full Time

Lake Charles Memorial Health System · Lake Charles, Louisiana, United States

Location
Lake Charles
Job Type
Full-time
Posted
June 25, 2026

Job Description

SUPERVISION: Reports directly to the Patient Access Supervisor


DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES:

  • Greets all customers in a professional and friendly manner. Employee�s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area.
  • Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes.
  • Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, email address, marital status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes.
  • Employee completes patient estimates using EPIC RTE. Em...
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