Patient Access Representative (FT Days) - Seacoast

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and
co-workers in accordance with our Service Excellence Standards and Core Values.

Requires a high level of public contact and excellent interpersonal skills.

Interviews patients or responsible party to obtain personal, demographic, insurance, and medical information
prior to services. Confirms and manages patient identity. Understands compliance requirements and assists
with completion of required forms.

Correctly assigns insurance coverages based on eligibility responses. Explains plan benefits, authorization
status, and medical necessity.

Creates a transparent financial experience including generation of an estimate preservice, explains patient
liability, and collects prepayments and on outstanding balances. Offers information on payment plans and
Compassionate Care when appropriate.

Correctly transc...