Job Description
SUMMARY:
The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hea...
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