Job Description
Responsible to supervise and lead a team, providing general support for the front office department ensuring all patient administration processes are followed.
Responsibilities
Align daily operations with the company’s values and culture.
Support the team in achieving departmental goals and objectives.
Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing.
Provide training and mentorship to team members to ensure quality standards and service delivery.
Continuously maintain an enabling environment where you can develop and grow your team.
Orientate new joiners and sign of probation periods.
Ensure professional conduct and discipline within the team is followed.
Provide support in the recruitment and selection process of team members.
Monitor employee scheduling of the department to ensure operational coverage.
Support and monitor cost management initia...