Patient Administrator - Cape Town, Southern Suburbs

An established Plastics and Dermatology Practice in Newlands is looking for a caring, patient centric patient administrator to manage all administrative aspects of the practice.

The Patient Administrator will enhance patient experience, operational efficiency and optimise financial performance. The administrator will be responsible for all aspects of patient administration–appointment, medical aid communication, authorisation, billing and general administrative tasks.

The team member will have an obligation to clearly communicate with patients, assist the practice in identifying financial and reputational risk at the frontline.

The Patient Administrator will have a strong focus in the billing and stock control departments, ultimately being responsible for billing and revenue transactions The tasks will be both financial and non-financial The team member will be required to work with integrated systems and software across functions.