Patient Experience Lead — Clinics & Care Quality

A healthcare service organization in Makati is seeking an experienced individual to lead patient engagement initiatives. This role encompasses the design, implementation, and continuous improvement of guest-experience programs while overseeing patient feedback mechanisms. The ideal candidate will possess a Bachelor's degree in a related field and strong analytical, coaching, and interpersonal skills. The position operates under a hybrid work model, requiring onsite presence three times a week, promoting a patient-centered care culture.
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