Patient Experience Manager - Denver, CO

**Requisition number:** 2358959
**Job category:** Medical & Clinical Operations

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start **Caring. Connecting. Growing together.**

The Patient Experience Manager will support the team and function as a primary resource to ensure end-to-end service resolution and timely follow up. Patient Experience Department supports creating a complete and positive service experience from member enrollment, through all touch points within system and any escalated service recovery, if necessary. The PX Manager will provide support for the Colorado Market in alignment with the objectives of the Mountain West Region and local care delivery system. The Patient Experience department has a concentrated focus in the following areas; patient service resolution, complaint management, patient feedback,...