Patient Experience & Service Excellence Lead

The Eastern General Hospital (EGH) in Singapore is seeking a professional to establish a comprehensive feedback ecosystem for patient experience operations. You will collaborate with key stakeholders to monitor and address service quality, develop initiatives that foster a culture of compassion, and document essential feedback data.

This role requires a recognised degree and 4 years of relevant experience. Candidates should possess strong interpersonal skills and a customer-centric approach. EGH aims to be an employer of choice and a leader in healthcare excellence.