Job Description
**Summary**:
The Case Manager (Patient Navigator) provides specialty brand education and case management support for healthcare providers and patients.
From Intake to outcome, NPS Case Managers are dedicat-ed to supporting healthcare providers and patients throughout the journey by providing ongoing edu-cation, support, solutions, and dedicated resources to help limit barriers that may hinder appropriate patient outcomes.
Under the general supervision of the NPS Supervisor, the Case Manager is responsible for customer service, support, education, outreach, and case management for patients.
As a Case Manager, you will be assigned a specific territory to work within and become an expert in that regional area to best assist the individuals who call in, enroll, or require financial assistance.
The Case Manager will work interactively with internal teams, patients, healthcare providers, pharma-cies, and other external parties.
The Case Manager team will also suppo...