Patient Registration Rep - Wyandotte Outpatient - Full-Time - Days

Department:Outpatient Department

Location: Henry Ford Hospital, 2333 Biddle Ave, Wyandotte, MI 48192

Schedule: Full-Time (40 Hours/Week), Every other weekend and holiday rotation

Shift: Day Shift
Position Overview:

Join the Outpatient Department team at Henry Ford Hospital as a Patient Registration Representative, where you’ll play a vital role in supporting patients and visitors. Following standard operating procedures, you’ll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key to creating a welcoming and efficient experience for a...