Patient Service Facilitator

**Req Number** 191074

Job Description
Responsible for the daily integration of non-clinical support services at the unit level and ensuring that expected level of service is provided in a consistent and timely manner, as directed by Head Nurse. Monitors patients' immediate physical environment for cleanliness, adequacy of supplies, and maintenance needs. Assesses, through direct interaction on a daily basis, the patient's current level of satisfaction with the non-clinical components of the hospital experience.

Job Responsibility

1.Greets patients and significant others upon arrival.

*Directs patients and visitors to the appropriate area. Acts as liaison between the Operating Room, PACU and significant others while patient is in the Operating Room or PACU: Gathers information about patient status.

*Provides reassurance to patient/visitors. Immediately communicates clinical concerns to clinical team member.

2.Covers some responsi...