Patient Service Representative - Infusion (F/T Days)

Find your calling at Mercy! The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently. Position Details:

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

• Education: High school diploma or equivalent




• Experience Preferred: One year of applicable medical office experience.




• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.