Patient Service Representative

Katy Trail Community Health is seeking a Patient Service Representative is a member of a health care team, which includes, a provider, a behavioral health consultant, a licensed practice nurse (LPN), a medical assistant (MA), a care coordinator, and a patient service representative (PSR) that have been assigned a panel of patients. Schedules and registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains policies, financial responsibilities, and patient bill of rights. Handles all routine patients inquire related to the registration process. Ensures all necessary demographic and financial data is obtained, and accurately documented into EHR system. Identifies appropriate payor source for routing of revenue generated during the patient stay. Ensure that any pre-certification and/or authorization are obtained to meet individual payor payment authorization protocols.

** The COVID-19 vaccinat...