Job Description
Patient Services Manager Director of Patient Experience Hospital Jobs in Dubai
Location: Dubai United Arab Emirates
Job Type: FullTime
Industry: Healthcare / Hospital
Reports to: Chief Operating Officer (COO) / Hospital Director
Job Description
A prestigious hospital in Dubai is seeking an experienced Patient Services Manager to oversee patient experience admissions discharge processes and overall service quality. This role ensures that patients receive efficient compassionate and high quality care by managing patient flow, addressing concerns and implementing customer service excellence strategies.
The ideal candidate will work closely with clinical teams, administrative staff and hospital leadership to enhance patient satisfaction while ensuring compliance with Dubai Health Authority (DHA) and Joint Commission International (JCI) standards.
Key Responsibilities
- Lead the patie...