Job Description
Description
Duties
● Maintain base of payroll clients and provide exceptional customer service to them via phone and email
● Interact with clients to obtain payroll data and accurately enter data for
processing
● Meet deadlines and respond quickly to inquiries, even during times of high volume
● Learn and maintain a working knowledge of Payroll Software and other products. ● Assist clients with reports, problems, or other issues
● Reach out to clients regarding new products and services
● Develop relationships with other departments to ensure a positive customer experience
Job Requirements
● High school diploma or equivalent
● At least 1 year of work experience, preferably in customer-facing role
● Reliable, responsible, detail-oriented, and professional
● Excellent communication skills, especially via email and phone
● Team-oriented, adaptable, flexible, colla...