PBX Operator

Sonesta Hotels · New Orleans, Louisiana, United States

Location

New Orleans

Job Type

Full time

Posted

July 02, 2026

Job Description

Description
Key Job Functions
Effectively utilize the phone, push to talk radios and alarm systems in the Front Office area.
Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process.
To appropriately protect confidential guest information and guest room key access according to front office SOP’s.
To be generally familiar with check in and check out procedures.
Be generally familiar with all hotel rate plans, rate codes and reservation procedures.
Be familiar with all hotel amenities (to include Wireless Internet, Travel Pass Program and Laundry Services).
To be familiar with all hotel facilities (to include F&B outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space, Parking Garage).
To be familiar with the inter-relationship between the different departments (Front Desk, Guest Services, Housekeeping, F&B out...
        

Ready to Apply?

Submit your application for PBX Operator at Sonesta Hotels

Apply Now