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P&C Commercial - Customer Services Rep

Stephens · Little Rock, Arkansas, United States

Location
Little Rock
Job Type
Full Time
Posted
July 08, 2026

Job Description

This position will provide service to existing and prospective clients of Stephens Insurance. They will communicate with customers by phone or in person to assist them with questions, problems, changes, certificates, or other issues concerning their account. They will also interact with insurance company underwriters in addition to customers to gather data and exchange required information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Process and provide endorsement requests: New and Renewal Business – bind, issue certificates, and Auto ID Cards.
    Daily Certificate Requests.
    Audits.
    Monthly Reports.
    Policy Booklets.

  • Prepare and issue pre-renewal summaries.

  • Order Loss Runs & prepare premium & loss summaries.

  • Perform other tasks as assigned by members of the account team, including Account Manager, and management

    • EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED).

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