Personal Care Specialist

Green Thumb Industries · Cleveland, Ohio, United States

Location
Cleveland
Job Type
Full-time
Posted
June 30, 2026

Job Description

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.

Responsibilities 

  • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
  • Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
  • Utilize product and consumption-method knowl...
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