Job Description
Job Description
Please take this to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
· You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
· You will assist donors with appointments; create or pull donor record files
· You will provide customer service to donors (external) and fellow employees (internal)
· You will maintain orderly filing system, purging records
· You will report to the center management team in...
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