Poison Information Specialist I

Position Summary
Receives and responds to telephone calls regarding actual or suspected poisoning episodes and recommends immediate treatment/intervention. Provides general information to medical professionals and the general public on poison prevention and potential toxicity of drugs and other materials.

Key Responsibilities:

Answers and documents telephone requests for information. Assesses nature and complexity of call and determines the depth of information to be exchanged. Accurately records and codes specified information as required.

Receives and responds to calls involving actual or suspected poisoning exposures. Calms and reassures callers. Obtains detailed information regarding substance involved and victims' symptoms and condition. Researches and recommends course of action to the caller. Accurately records and codes specified information as required.

Contacts health care providers and other callers for follow up information on p...