Policy Conversion Team Lead Position

Join a leading insurance organization as the Policy Conversion Team Lead responsible for executing vital policy migrations. This hybrid contract role fosters team collaboration and technical improvement.
You will lead a dedicated team focused on transitioning policies from old systems to modern platforms while ensuring compliance with Canadian regulations. The role requires strong operational skills and the ability to manage people effectively. You will enhance the conversion process and support team members through challenges and training.
Key Responsibilities:
• Oversee assigned policy conversion activities for the team
• Track workloads and ensure timely task completion
• Monitor internal support queue and adhere to SLAs
• Provide day-to-day support and escalation management
• Ensure all processes comply with established SOPs
Requirements:
• Minimum 5 years in P&C Insurance, personal lines
• Previous experience in a Team Lead role
• Familiarity with ...