Policy Servicing Analyst (12 months contract)

Zurich Insurance Company · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location

Kuala Lumpur

Job Type

Full-time

Posted

June 26, 2026

Job Description

Job Summary

Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
Key Responsibilities
Support Life and Family Servicing requests processing and approve up to authority limit assigned.
Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
Liaise and coordinate with superior and IT or system support.
Assist superior in participating project meeting.
Assist superior in prepare system/business requirement and business process review.
Prepare test script and Perform User Acceptance Testing,
Prepare sign off document from stakeholder.
Prepare implementation sign off document.
Assist superior to monitor the result.
Provide ...
        

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