Policy Servicing Analyst (System Support & Projects)

Zurich Insurance Company · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location

Kuala Lumpur

Job Type

Full-time

Posted

June 11, 2026

Job Description

Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.

Job Accountabilities - Key Accountabilities

1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including:
Perform process review and opportunity identification.
Liaise and coordinate with superior and IT or system support.
Assist superior in participating project meeting.
Assist superior in prepare system/business requirement and business process review.
Prepare test script and perform User Acceptance Testing 
Prepare sign off document from stakeholder and implementation sign off document.
Assist superior to mo...
        

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